Ōhiwa Oyster Festival – Terms and Conditions

Presented by Tio Ōhiwa



These Terms and Conditions apply to all ticket purchases and attendance at the Ōhiwa Oyster Festival.



1. Ticketing

• All tickets must be purchased through the official ticketing platform.
• Standard tickets are non-refundable except as required by New Zealand consumer law or under the event’s postponement or cancellation policy.
• Ticket holders who purchase a Refundable Ticket Upgrade are entitled to refunds in accordance with the upgrade provider’s terms and conditions.
• Tickets may be transferred to another person but cannot be resold for profit (scalping).
• E-tickets must be presented at the gate for scanning. Screenshots are accepted if clearly visible.
• Lost or misplaced tickets can be resent via the ticketing system.



2. Event Entry

• Entry is permitted only with a valid ticket and wristband.
• All attendees may be subject to bag checks upon entry.
• No outside beverages, alcohol, drugs, weapons, or hazardous items are permitted.
• The festival reserves the right to refuse entry to any individual who is intoxicated, aggressive, or poses a safety risk.



3. Age & Supervision

• Children under 12 require a Child ticket and must be supervised by a parent or guardian at all times.
• Attendees wishing to purchase or consume alcohol must be 18+ and present valid ID.



4. Festival Conduct

• Respect for staff, vendors, performers, and other attendees is required at all times.
• Anti-social behaviour, harassment, or non-compliance with staff instructions may result in removal without refund.
• Smoking and vaping are not permitted within the main festival area - there will be designated areas.
• Only certified service animals are allowed on site. No pets.



5. Weather, Postponement & Cancellation

• This is an outdoor event. The festival will proceed in light rain.
• If severe weather or safety concerns arise, the festival may move to the backup date of Saturday 23 May 2026.
• If the backup date is used, all tickets remain valid.
• If the event is cancelled entirely, ticket holders may receive a refund (excluding booking fees) in accordance with the ticketing agent’s policies.



6. Accessibility

• The festival includes a mixture of paved and grassed areas. Some areas may be uneven.
• Limited mobility parking and accessible toilets will be available.
• If you require special assistance, please contact the festival team prior to the event.



7. Food, Beverage & Purchasing

• Alcohol may only be purchased and consumed within the licensed festival area.
• Some vendors may have limited EFTPOS access. Bringing a small amount of cash is recommended.



8. Health & Safety

• Attendees must follow all health and safety instructions provided by festival staff, security, and signage.
• In the event of an emergency, please follow the directions of festival staff and move calmly to the designated safe area.
• By entering the festival, attendees accept personal responsibility for their own safety and belongings.



9. Photography & Media

• Photography and videography may be taken throughout the event.
• By attending, you grant permission for your image to be used in festival promotional material, unless you notify staff at the gate.



10. Liability

• The festival, its organisers, staff, and partners are not responsible for loss, injury, damage, or theft unless caused by negligence.
• Attendees are responsible for their personal items and are encouraged to keep valuables secure.



11. Changes to Programme

• The festival schedule, vendors, performers, and activities are subject to change without notice.
• No refunds will be provided due to programme changes or vendor withdrawal.



12. Waste Management and Environment

• The Ōhiwa Oyster Festival is committed to being a low-waste, environmentally responsible event.
• Attendees are expected to use the recycling, compost, and general waste stations provided and follow the directions on signage.
• Please help keep Port Ōhope Wharf clean by disposing of rubbish responsibly.
• Anyone found littering or damaging the environment may be asked to leave the event.